Responsive Support, Served Your Way
Our system experts are at the ready with information and assistance so you can get your concerns resolved and get right back to business. In fact, we're the only insurance automation vendor who provides live telephone support in real time, instead of through an automated callback system. Hold times are typically two minutes or less.
You can contact our support personnel in a variety of ways -- choose the contact method that works best for you:
- Toll-free telephone support
- Online chat
- KnowledgeBase
- Log a call from our customer Web site
- Fax
With a support and maintenance agreement with us, you'll not only have access to support technicians, but you'll also know that your questions and concerns are being logged and used to drive further improvements and enhancements to our systems. Active support and maintenance agreements represent an investment with us, that we in turn invest in you.
Applied Systems training is through Applied University, our comprehensive online training resource that provides you with the how-to of operating TAM, Vision or Epic. We'll help you use our systems to build a bigger, more profitable book of business, through your choice of the training options that best suit your business. You'll find levels from basic to advanced, as well as the learning vehicles of your choice. If you prefer onsite training, we provide that, too. For training information, contact sales@appliedsystems.com.
We also provide extensive, self-guided online training for DORIS users.