Applied Carrier Solutions: Automating More Profitable Agency Relationships

More than 300 carriers turn to Applied Systems to automate their business relationships. And tap into desktops at more than 11,000 agencies and brokerages that use our systems.

Through our Carrier Services, we'll help you establish those relationships, deepen them, and make you easier to do business with. You'll make your own operations more efficient. While encouraging agencies to write more business with you.

Systems for Carriers

Not surprisingly, the same properties that make TAM and Epic the choice for agencies and brokerages also make them ideal for your own operations. Our solutions are built with a marketing focus – to automate every aspect of customer management including cross-sell, up-sell, and other activities and workflows that drive growth. This lets you service customers with fewer CSRs, while uncovering new opportunities to write more premium.

For Service Centers. Our carrier systems can isolate and segment individual books of business, as well as generate statements, letters and printouts with each agency's branding. Segmented security protects agencies and their customers, by allowing different groups within your call center to only access and service certain agencies, or subsets of agency data. And constant feedback to the agency about contacts, retention and claim activity gives owners full knowledge of all customer activity conducted on their behalf.

For Captive Agencies. Your captive agencies only write business with you — which means it's to your advantage to make them as productive as you possibly can. Give them the same proven, productive workflows that independent agents use to automate their servicing and marketing. And, give them real-time capabilities for turning around quotes while the customer is still on the phone – before that customer can reach out to another carrier.

For In-House Agencies. When you decide to take an agency in-house, use systems from Applied — the systems that more CSRs are familiar with. You'll ease the transition, streamline training and make it easier to find qualified staff.

For assistance in helping you determine which of our systems is the ideal fit for your unique situation, contact Applied Systems Carrier Services.