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Online Service gives small-town agency big-time advantage

Franklin Insurance, a 15-user TAMOnline® agency in Franklin, Pa., wanted a way to be there for its clients even when the office was not physically open.

Because they use TAMOnline, Franklin Insurance employees have 24/7 access to their client data. But after seeing prospective clients choose other agencies because of the 24/7 access they offered to clients, Franklin Insurance knew it was important to enhance its online service options— not only for client retention, but for new sales, too.

Learn how Franklin Insurance gained a big-time advantage over competitors.